A 64 BIT step backwards

Been waiting for the Rim update re OUTLOOK  2010 issue.

Saw an update this morning and thought – hey this could lift a cold wet August day but no….

When trying to connect my Bold 9000 for synchronisation to Outlook after the update we get the “A 64Bit version of Outlook 2010 has been detected. Before you can synchronize you organiser data you need to install the 32 bit version” message.

The message relates to a KB article


which basically says

Currently, BlackBerry Desktop Manager 5.0.1 and Desktop Software 6.0 do not support Microsoft Outlook 2010 64-bit version for mailbox connectivity and synchronization of organizer data such as Calendar, Contacts, Tasks, and Memos. BlackBerry Desktop Software 6.0 provides support for Microsoft Outlook 2010 32-bit version only. Support for Microsoft Outlook 2010 64-bit version will be available in 2011.


And the workaround they suggest ?

BlackBerry Desktop Software 6.0 only has support for the 32-bit version of Microsoft Outlook 2010.The 64-bit version of Microsoft Outlook 2010 is not supported.

If you are using a 64-Bit version of Microsoft Outlook 2010 and require support though the BlackBerry Desktop Software, you can work around this by installing the 32-bit version of Microsoft Outlook 2010.

For information on modifying the installation, contact Microsoft support.

It really beggars belief that RIM could think that this was an appropriate answer and that 64BIT users should wait at least 4 months for something that should have been ready at the launch of Office 2010.