When setting up a simple BES server with only 1 client license – I had call to delete the first user created in favour of setting up another. Whilst you can delete the user from the Blackberry manager – it appears to linger for quite a while despite restarting the BlackBerry services.
So to do this manually I found the following steps worked
– first open dos command prompt on Blackberry Manager server and type
osql -E
use BESMgmt
select DisplayName from UserConfig
go
This will (should) give you an output with all the DisplayName’s in your database. Locate the user in question, and then follow the next steps:
-still in the command prompt
use BESMgmt
delete from UserConfig where DisplayName=
go
I surrounded my users name with quotes as in “John Smith”
You can confirm the users removal from that table with step 1 again
use BESMgmt
select DisplayName from UserConfig
go
and then to close the database session type
exit and hit return