Welcome to ask HAL

Welcome to the inaugural post on Ask Hal. We hope to bring you a mixture of advice, comment and humour as we answer the questions that users ask us and the strange situations and phenomenon that we come across. As we have learned over many years of IT support and development is to expect the unexpected.

Our motto is “You couldn’t make this up” and soon you will see why.

All of the experiences mentioned actually happened and in most cases witnessed first hand by Hal. Names in some cases have been changed to protect the innocent (but maybe not for the guilty).