Activesync – now you see it – now you don’t

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TYTN II
In configuring a new phone – the TYTN II from HTC – I plugged in the device to a USB port hoping to see my trusty Active sync appear and go through syncing my details from Outlook to the new unit.

But no – no window appears though the tray icon shows active sync running. Theres a button on the taskbar but clicking it does nothing !! Mmmmmmmmm

Thought occurs to me that the application is realling running but somehow off screen. How do you get an application off screen back so you can see it ?

So heres what you need to do !!!

Click on the Taskbar entry for Activesync (or any program that has this issue of hiding at off screen co-ordinates)

1. Press Alt+Space
you will see the context menu appear that allows you to move, restore, etc. the window.

2. Use the down arrow key to highlight the Move item.

3. Type return to select Move.

4. Use the arrow keys to “move” the window I didn’t see the window move at that point. It was still off screen. But, I was typing away on the arrow keys. Keep moving down or up – right or left till you see either the app or or outline box for the app.

5. Now, move your mouse. You will see that the ActiveSync window is “stuck” to the cursor, and now you can drag it back onto screen. Then click where you want it.

Next problem – still no connection until I note – to synchronise this device you need Activesync 4.5 or newer.

So features of the new version ?

Note: Microsoft ActiveSync works only with Windows XP SP2 or earlier. If you have Windows Vista, your synchronization settings will be managed through the Windows Mobile Device Center. Windows Mobile Device Center is available through the Windows Mobile Device Center page.

    Supported Features

ActiveSync acts as the gateway between your Microsoft Windows-powered PC and Windows Mobile powered device and allows you to synchronize Microsoft Outlook information, Microsoft Office documents, pictures, music, videos and applications to and from your device.
In addition to synchronizing with a desktop PC, ActiveSync allows you to synchronize Microsoft Outlook information directly with Microsoft Exchange Server 2003 and Microsoft Exchange Server 2007, so that you can keep your e-mail, calendar data, tasks and contact information updated wirelessly when you’re away from your desktop or tablet PC.*

Some of the new features added to Microsoft ActiveSync 4.5 include:
Several changes were made in ActiveSync 4.5 that help improve issues related to setup, partnerships, and connectivity with the PC and Microsoft Exchange.
In addition, ActiveSync 4.5 includes a troubleshooter utility that scans your computer and device to identify problems and offers information and corrective actions to solve them.
Customers using Windows Mobile 5.0 devices with the Messaging and Security Feature Pack and synchronizing to Microsoft Exchange Server 2003 Service Pack 2 or Microsoft Exchange Server 2007 will benefit from the following feature enhancements included in ActiveSync 4.5:

  • Direct Push Technology
    Local Device Wipe
    Certificate powered authentication to Microsoft Exchange
    Customers using Windows Mobile 6 and synchronizing to Microsoft Exchange Server 2007 will benefit from the following feature enhancements:
    HTML formatted email
    IRM protected email

    • Notes:

    Microsoft Office Outlook 2000 is not supported by ActiveSync 4.5. If a customer wishes to take full advantage of ActiveSync 4.5, then it is recommended that users upgrade to Microsoft Outlook 2007.

    Conversion of database files for use on a mobile device is not supported by ActiveSync 4.5. On previous versions, this feature was limited to devices running Windows Mobile software for Pocket PC 2003 and earlier.

    Conversion of font files for use on a mobile device is not supported by ActiveSync 4.5. On previous versions, this feature was limited to devices running Windows Mobile software for Pocket PC 2003 and earlier.

    System Requirements

    Supported Operating Systems: Windows 2000 Service Pack 4; Windows Server 2003 Service Pack 1; Windows Server 2003 Service Pack 1 for Itanium-based Systems; Windows Server 2003, Standard x64 Edition; Windows XP Media Center Edition; Windows XP Professional x64 Edition ; Windows XP Service Pack 1; Windows XP Service Pack 2; Windows XP Tablet PC Edition
    Microsoft® Outlook® XP, Microsoft® Outlook® 2003 or Microsoft Outlook 2007® messaging and collaboration clients required for synchronization to the desktop or portable computer of e-mail, calendar, contacts, tasks, and notes. (Outlook 2007 is recommended)
    Microsoft® Office XP, Microsoft® Office 2003, or Microsoft® Office 2007
    Microsoft® Internet Explorer 6. or later (required)
    Microsoft® Systems Management Server 2.0

    The following mobile device operating systems are supported by ActiveSync 4.5:

    Microsoft® Windows Mobile® 6.0
    Microsoft® Windows Mobile® 5.0
    Messaging and Security Feature Pack for Microsoft® Windows Mobile® 5.0
    Microsoft® Windows Mobile® 2003 Second Edition
    Microsoft® Windows Mobile® 2003
    Microsoft® Pocket PC 2002, Microsoft®
    Microsoft® Smartphone 2002, Microsoft®

    And finally Installing Activesync 4.5

    So a quick download – and execution of the setup program – allows me to overwrite the previous version of activesync (4.1) and after a few minutes the setup completes.

    Disconnect the phone from the port and reconnect to reawaken the connection. One new option – Allow wireless data connection (such as MMS or Internet Calling) on your deice when it is connected to your computer – so selected that.

    And finally Activesync appears and looks for changes between the new device and Outlook 2007.