Monthly Archives: January 2020

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Can you hear me ? Testing 1..2..3.. Eartrumpet

This entry was posted in Software Tips on January 21, 2020 by HAL

With the wide range of applications I use – one thing that can cause a problem are differing sound levels. For example when on a Zoom or other conference call I might want to have apps open but not have alerts and other sounds as loud as normal. When I went looking for an app […]

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Draytek SmartVPN client failing to start or connect

This entry was posted in Software Tips on January 20, 2020 by HAL

This issue came up with a client who was connecting remotely to a Draytek Vigor device  – other users were able to  connect successfully. Checking the version of the router software showed it was fairly recent. On observing the laptop with the problem I noted two things – 1) the draytek smart VPN service was […]

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Don’t give up on your new year resolutions !!!

This entry was posted in Comment on January 17, 2020 by HAL

January 17th, is the day we give up on our New Year’s resolutions apparently According to this article – Strava a social network for athletes that tracks runs and bike rides ,  found Jan. 17 is the day most people lose sight of their goals Two and a half weeks into , that is how […]

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Issues accessing ArcGIS web sites behind cyberoam appliances

This entry was posted in Software Sophos Tips on January 16, 2020 by HAL

This issue appeared recently when a client needed to access the ARCGIS web  site at https://www.arcgis.com/index.html . When tested from another site using a Sophos Cyberoam UTM – the same software release as this client – the same problem was observed and the site would not load fully. Using the Chrome browser developer tools I […]

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Xcode not starting after an update?

This entry was posted in Macbook Pro Software Tips Xcode on January 15, 2020 by HAL

This has now happened several times with the frequent updates to Mac OS and Catalina in particular. The problem is that even though you close everything before the upgrade and then you launch Xcode after the upgrade completes – Xcode will not launch correctly. When you start xcode for the first time after the update […]

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Give me a Soda and a pdf

This entry was posted in Software Tips on January 14, 2020 by HAL

A client called with an issue extracting a section from a large (1000+ page) pdf document. They has asked a colleague to try this and using the Windows 10 feature Print to Pdf they could generate a new document with the required pages. The client was using Cute PDF (not on Windows 10) for normal […]

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Managing passwords on the go – keepass touch

This entry was posted in Security Software Tips on January 13, 2020 by HAL

In the past I have used Keepass and the various mobile and windows based variants to transfer and record credentials. Recently had issues with MiniKeepass and IOS 13 where it lost the ability to directly open keepass format databases. I had developed a workaround but it wasn’t feasible for users to generally use. So it […]

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A new beginning – A new backup

This entry was posted in Altaro Software Tips on January 10, 2020 by HAL

Over the years I have used a wide variety of backup solutions – some more useful than others. When reviewing requirements for client who I was refreshing or replacing the internal infrastructure for I wanted something cost effective, innovative and reliable. After looking at various options – some that included hardware appliances I settled on […]

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